Category Archives: fix

This (sales killer) needs fixing

No they haven’t sold out of child tickets… Nothing on the child line was clickable.   Spent 10 minutes puzzling and mine-sweeping* the screen to figure out what to do. This usability boob is on the InterCity coaches online booking site. The page before this had defaulted to one passenger. On this page I had [...]

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  • John Hyde


    John Hyde

    Freelance problem-solver and business technologist.

    Specialising in website results: getting your website visitors to do what you want.


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